Frequently asked questions.
How can I get the Clearplate mobile app?
Clearplate is available for download on iOS for users in the United States in Canada. Download the app today and start dining with confidence!
How does Clearplate know what ingredients are in a dish?
Clearplate uses a vast repository of recipe and ingredient information to inform its predictions and insights. Our insights can be extremely accurate, but there will always be variations in how a dish is prepared from restaurant to restaurant. We indicate our confidence about whether an ingredient will appear in a dish to help you navigate this fact.
I don't see all of my allergens.
One challenge we've encountered when creating Clearplate is the complexity of accurately identifying a wide range of allergens. As the list of allergens we monitor increases, the task becomes more demanding. Consequently, we've chosen to focus on predicting some of the most common allergens.
While Clearplate can identify allergens beyond those listed in your profile, we cannot guarantee complete accuracy for these additional allergens. However, we are committed to enhancing our service and expanding the list of allergens we fully support. Our approach is to start with a manageable range and gradually increase our coverage.
If you have specific allergens that you would like to see supported, please submit a request to info@clearplateapp.com.